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The Office Rundown: Episode Seven, "Customer Survey"

The Office Rundown: Episode Seven, "Customer Survey"

It's almost like they have been listening to our wish for Pam to come back to the office on The Office because the tiny Bluetooth thing is such a clever way to keep her involved while she's also still pursuing her own goals in New York. That tiny Bluetooth provides a lot of the laughs in this episode, as does Dwight's paranoia about why he received such negative customer reviews. And, of course, Andy and Angela's wedding plans continue to be amusing — especially since they've chosen a location, adding a new twist to the storyline.
What did you think of "Customer Survey"? For some of my favorite moments and to add your own,


  • Michael tells everyone he and Holly got engaged (but they didn't). Dwight's manic congratulating Michael on his engagement cracked me up: "Nothing can hurt you now, you're a man in love!"
  • Kelly bought a bridesmaid's dress — in white — for Michael's wedding.
  • Michael: "Kelly Kapur is our dusky, exotic customer serviec rep and once a year she will contact our clients and find out how happy they are wiht our salespeople. Sort of a 'Kapur's List,' Schindler's List parody. . . That's not appropriate."
  • Jim jokes that Pam is a gold digger. I just love that Pam and Jim have the world's smallest Bluetooths!
  • Dwight's total bewilderment at Jim seemingly talking to himself is hilarious. After Jim says "I love you" to Pam, Dwight cries, "What do you think I'm saying to you?!"
  • Andy, on the phone with "the best tentist on the East Coast," while looking at Angela's all-gray outfit: "Would you be able to do the same design but with walls of gray? And a top that's gray too?"
  • "There's our smudgeness." Michael to Jim, meaning smugness.
  • Jim tells Pam he may not have done so hot on his customer reviews this year. Pam replies, "Maybe it's 'cause you spent the whole year flirting with the receptionist."
    Jim: "Little bit. Worth it." Aww!
  • Michael asks Jim what a more micro form of management is called. Jim: "Microgement?"
  • Andy calls the Shangri-La tent "really simple. It's really tasteful."
    Angela: "I don't want to be married in a tent like a hobo."
    Andy: "Hobos live in trains." Ultimately, Angela says he can have his tent as long as it's in "a hand-ploughed field" and there's an old barn. Then she describes the Schrute Farms barn in great detail.
  • Jim "Bill Buttlicker" playing with Dwight on their mock phone call is awesome, classic Office. He gets Dwight to scream "Buttlicker! Our prices have never been lower!!!" Jim (Mr. Buttlicker) gets Dwight in trouble for yelling at the client, and then says he'll buy $1 million worth of paper products because he likes the sound of Michael's voice.
  • Dwight screeches to a stop in front of Jim and opens the door, "Get in!" He then swerves quickly into a parking spot and blasts "Centerfold" in case anyone's listening.
  • Dwight: "Who are you talking to?!"
    Jim: "Pam."
    Dwight: "She's not here, Jim!"
    Jim: "No, she's not."
  • Dwight tells a customer to shut up because he thinks he hears someone breathing on the line. He thinks Kelly's listening in and rushes to her "nook."
    Kelly: "Dwight, get out of my nook!"
    Pam, dancing a bit in her chair, "That's what she said. That's what she said! That's what she said!" Cutest. Pam moment. Ever.
  • Kelly gave out the mugs with everyone's faces on them at her America's Got Talent finale party over the summer. Jim discovers that Kelly gave Dwight and Jim poor reviews because they never went to her party. When confronted, Kelly claims she did it because she was raped.
    Michael: "You cannot say 'I was raped' and expect all of your problems to go away. Not again. Don't keep doing that."
  • Possibly my favorite part in the whole show is when Michael, speaks to Kelly privately: "I have an enormous amount of trouble trying to get people to come to my place. And I hate it. I can't tell you how much leftover guacamole I have ended up eating over the years. I don't even know why I keep making such great quantities." He tells her that they'll sit for a while to make it look good and that she should make herself cry. She starts to, but ends up laughing instead, and Michael joins her. (This part may or may not have made me feel a little misty.)
  • Jim hears Pam's conversation with Alex (Harry Crane from Mad Men!) during which he tells her he thinks she shouldn't move back to Scranton. Pam says, "Jim's in Scranton." But Alex says she shouldn't regret not staying, 50 years from now. Oooh, the drama. . !
  • Dwight shows Andy and Angela the album of photos of weddings at Schrute Farms and then says straight to Angela in a husky tone, "I will work tirelessly for you over the coming months and be at your constant disposal. Please, feel free to call or stop by anytime of the day or night."
    Andy: "That's very generous."
  • Andy, as he covers Angela's hands, "Dwight, you are gonna make us so happy."

I'm loving this new twist in the Andy-Angela-Dwight triangle! This episode is awesome.

Photos courtesy of NBC

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