A restaurant in Nuremberg, Germany has figured out a way to eliminate bad service forever. How'd they do it? Simple, they eliminated service completely. At the bistro 's Baggers, which is now the first sit-down restaurant in the world without waiters, the waitstaff has been replaced by a fully automated ordering system. Each table has been connected to the kitchen via metal rails and meals are ordered via a touch-screen at each table.
Customers' orders are registered upstairs in the kitchen and a computer in the cellar keeps track of supply stocks. The system also calculates the likely delivery times for drinks and meals at every table and keeps customers informed.
What I want to know is what happens when the computers crash, and how do you get a refill, or send something back?
Source: Spiegel International