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NY Post: Waiters Tell Lies to Get Customers Ordering More at Restaurants

Do You Trust Servers?

Should you have faith in your waiter? Absolutely not, says the New York Post. A number of anonymous New York restaurant staffers have fessed up to being "actors" who "sell you the most expensive item" and admit to using psychological pressure tactics on customers in order to make another buck. This type of evidence is unnerving, since I'm the type who loves to ask waiters what their favorite things are on the menu. Do you tend to believe what servers are telling you?

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pwhalen pwhalen 4 years
The real question is whether you trust the NY Post and their "Unnamed sources", they have less journalistic integrity than Kim Jong-Il.
danakscully64 danakscully64 5 years
I'm very cautious, but I don't know if I'd judge them all and say they're untrustworthy. I was a server and I never lied about anything. I'm currently trying to move up to server at a new restaurant I'm working for and I'm very educated on the menu, so I'll be up front and honest if someone has a question. No reason to lie, honesty is the best policy.
secondstar secondstar 5 years
I've done plenty of customer service jobs, and I've never been 100% honest with customers. You're job is to sell, and sometimes the truth doesn't do that. Sometimes the asked about a product that I personally hate, but I can't say that.
fuzzles fuzzles 5 years
I have done the server walk on many occasions in college. It's a job. It pays the bills. I would always be truthful, but I would throw out a few expensive items with the suggestions that I thought would please the customers. Tips were how the rent was paid.
muse2323 muse2323 5 years
I usually present the question, "I'm trying to decide between ___ & ___..." I'm seldom disappointed with a recommendation, though, and am often recommended the lower priced dish (always a pleasant surprise).
amber512 amber512 5 years
I am leery of people in general, so no, not really!
ticamorena ticamorena 5 years
oh geez no, not because i think they are untrustworthy but i have such a particular taste in food/palette that i the last person i would seek a recommendation from would be the waiter.
alerch alerch 5 years
it totally depends on if i like the server!
lilegwene lilegwene 5 years
Yep, I was a waitress at two different restaurants in college. By the end of my tenure at each I had tasted all of the food and would honestly recommend what I found to be the best, but when people asked me what my favorite meal was when I first started working there I'd just name a few pricey options. So, I would say ask the waiter/waitress how long they've been at that particular restaurant before trusting their opinion!
Susannah-Chen Susannah-Chen 5 years
Same here. Now I'm questioning myself a bit. But I still like to think that not all waitstaff thinks like this. Do any of you have experience with this?
Katie-Sweeney Katie-Sweeney 5 years
This makes me sad! I always trust a waiter's opinion.
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