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Condolence Etiquette

Dear Sugar
A few days ago, my friend's family member passed away. The problem is, I don't know how he was related to her, or who he even is. How can l show my condolences for this man's passing?

I just found out about it today, and we aren't the best of friends, but I'd like to do something for her. Should I send a card or call her? But how do I address the relative in the note? Stumped Stephie

Dear Stumped Stephie
A card would be the best way to express your condolences. Write something heartfelt such as:

Dear Friend,
I am so sorry to hear about your loss. I am here if you or your family need anything at all - nothing is too small. My thoughts are with you during this difficult time.
Love,
Stumped Stephie

I think that calling right now may be too intrusive. Sending a note is passive and let's her know that she is on your mind.

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