Skip Nav

Say Cheese

Dear Sugar
I recently had photos taken for a job application at one of the more expensive photo studios where I live. The cost of the session was a stretch for me, but I really wanted the pictures to be amazing and make a great first impression.

While the photographer and I went through the shots individually during the one hour session, I was not exactly thrilled with the results and had to settle with two pictures that I really didn't like. I picked up the final photos yesterday and while I thought I was being over critical of myself, I was again disappointed.

I am thinking about getting my photos taken again, however, paying full price at the same studio will cut deeply into my budget. Is it possible or common to ask for a discounted second session? Is it even wise to go back to the same studio since I was left disappointed? What would you suggest I do? Unhappy Heidi

To see DEARSUGAR's answer

Dear Unhappy Heidi
Were the quality of the photos up to par or were you just unhappy with the way you look? If the quality was shoddy, you have every right to request a re-shoot free of charge. If you are just dissatisfied with the way you look, unfortunately you might have to pay full price for a second set of pics.

Were you vocal with your photographer about your unhappiness before picking up the final shots? Did you sign any sort of contract? Sometimes clients make a down payment for such services and if they are not satisfied with the final product, they are not required to pay the remainder of the cost.

Most of the time the professional will want their customer to be happy so hopefully you can work out some kind of deal or discount for a re-shoot. Since you already have a relationship with this photographer, I would stick with him and hope for better luck next time. If you go elsewhere, you risk running into the same problem again.

Latest Love
Looking for the perfect gift this holiday season? Order our POPSUGAR Must Have box now >>