David Darnell, the bank's co-chief operating officer, says, "We have listened to our customers very closely over the last few weeks and recognize their concern with our proposed debit usage fee . . . Our customers' voices are most important to us. As a result, we are not currently charging the fee and will not be moving forward with any additional plans to do so."
Two other banks, Chase and Wells Fargo, also announced last week that they decided not to charge customers debit usage fees after testing the $3-a-month fee with pilot programs in several markets.