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Breaking the T-Mobile Contract

So You Wanna Drop Your T-Mobile Contract?

Turns out I'm not the only one who is worried about the AT&T and T-Mobile merger. About 71 percent of you said in a recent poll that you had concerns, and many of you chimed in with your misgivings. Here's what some of you said:

  • "I left AT&T quite a while back thanks to their horrible service (customer and tech both) to move to T-Mobile, and have never regretted it. Until this week. Now I guess I need to look at Verizon." — 
  • I have been with T-Mobile for many years. Whenever I have tried another carrier I have always been disappointed and end up coming back to TM. Not even the iPhone managed to make me stray and so I am really scared to see how this merger is going to affect the quality of service I have come to expect with TM." —

I'm right there with you readers. My worries for how this move will affect the quality of my wireless carrier got me thinking about whether I can switch out of T-Mobile before the merger takes effect. According to an article from Forbes, it still isn't clear if T-Mobile customers will be charged a termination penalty if they decide to leave the carrier before their contract is up. But something you might be relieved to find out is that it's illegal to change the terms of any prior contract with T-Mobile even after the firm joins AT&T. If you find a "materially adverse" change, such as a price increase, you can dispute that with the carrier and perhaps even break your contract without paying any fees.

The merger won't go into effect until a year later and I'm pretty glad that my contract ends January next year. Hmmm, is it just me or does the iPhone from Verizon look quite tempting all of a sudden?

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bluebellknoll bluebellknoll 5 years
Possibly...but I wouldn't go to Verizon. ick
amber512 amber512 5 years
I'm so glad Verizon has treated me so well :)
angelabeth angelabeth 5 years
From what I understand they are purchasing T-Mobile...not merging. T-Mobile USA will remain T-Mobile USA but will be under AT&T. Theoretically then the customer service reps, service, phones, etc. should stay the same. And it's not at all that T-Mobile has great customer service reps...they have NO IDEA what they're talking about...but their Tech Reps are great. And the cust service reps will fight for your business. I don't think it will be at all as people are thinking. I'm not worried.
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