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Consumers Are Angry Over Netflix Raising Prices

Netflix to Increase Prices, Thousands Voice Upset

Seeing as the price for the online movie and mail-order DVD subscription Netflix plans are going to increase by 60 percent, many people took to social media platforms to voice their upset. Before the price hike, the company charged $10 for unlimited streaming and one DVD mailed at a time, but it is now planning to raise the charge to $16. Here are some of the comments by angry customers who expressed their outrage to the company's Facebook page:

"I came up with a solution. We're going to cancel our subscription to Netflix and check out DVDs from our local public library. It's free, easy, and quick. We can reserve DVDs online and have then sent to our local branch!"

"This is gonna be a boon for Redbox. Unfortunately, Netflix and I will have to part ways . . . "

"For anyone that doesn't understand why so many are upset about $8/mo, for many of us that's our entertainment budget. Can't afford groceries, much less going out to movies. This is a sucker punch to loyal customers who were just trying to hang on anyway. No one else gets away with price gouging during tough times, why should Netflix?"

"Knew this was coming. The portfolio of streaming programs/movies is very limited and is always older. So the only way to get recent content is via DVD. Not sure about y'all, but I am off to Red Box, its cheap, its convenient and it doesn't make me feel like I am being fleeced! Bye Bye Netflix!"

There are over 14,000 dissatisfied comments on the firm's wall, and some of them are claiming that Netflix is deleting their comments. Obviously the public is very upset, and personally, I'm considering switching out of Netflix myself, or at least, downgrading my package so I'm not paying more than double what I used to pay. If you're a Netflix user, how are you dealing with the rise in prices?

Source: Flickr User kristipwrs

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Join The Conversation
jfwest jfwest 4 years
THIS SUCKS! Netflix you guys are stupid! Raising prices in a screwed up economy! REALLY!!! Say good bye to my subscription jerks!
ashleyheatherr ashleyheatherr 4 years
I think I'm going to try to huluplus. It's only $7.99 a month for TV and movies.
JoJoThatsMe JoJoThatsMe 4 years
I'm going to keep Netflix for the unlimited streaming but switch to Redbox for dvds that I absolutely want to watch and that aren't available to stream.
CaterpillarGirl CaterpillarGirl 4 years
I have the 2 dvds at a time and unlimited Streaming for 14.99 now and that is going up to 19.98 for both. I am going to cancel the streaming, which will keep my bill at 15. Its a shame to upcharge the streaming, because they have such limited movies to choose from.
GummiBears GummiBears 4 years
That is just terrible. I was a former Netflix subscriber but cancelled some time ago. I have been making do with library rentals, Redbox, and other means.
amber512 amber512 4 years
It totally stinks and I'm frustrated that they are trying to pass it off as something to appease customers. Whatever.
joyshops joyshops 4 years
Get over it, Americans! In Canada, Netflix only offers streaming and we don't get half the stuff you do, due to legality/copyrights. Yet, everyone I know subscribes to Netflix and loves it (including myself). Plus, in the US you can watch hundreds of TV shows online that we're not privy to, including Hulu. Save the Netflix drama and just cancel if it's that upsetting to you!
limelindsey limelindsey 4 years
I'm going to watch as many DVDs as I can before September 1, and then go strictly to streaming! I do think it's pretty ridiculous to separate the plans like that - Netflix has a good thing going and I think they're ruining it, especially with all the bad press they've gotten in only one day.
ameerah26 ameerah26 4 years
I originally had the one DVD plan for 7.99 a mo. Then Netflix switched their pricing and that went up to $10, so I switched to unlimited streaming for 7.99. Which has crappy movie choices. I was hanging on and hoping that the selection for streaming (which currently sucks) would get better. Last month I suspended my subscription. Not they are raising for the second time in a year with even fewer options (Sony Pictures has yanked ALL of their content off the site). No thanks! I will be canceling my subscription
anonymoushippopotamus anonymoushippopotamus 4 years
I totally expected this and expect it to continue to rise as people trade out their cable / satellite systems for this more economical option. My boyfriend and I exclusively use Netflix and over the air channels in lieu of paying >$60 per month for cable. We've already just been streaming Netflix (the app for it on Xbox is great!) so the price increase won't affect us. Although people are upset, I guarantee that they will still pay that much for the service they provide.
larisa5656 larisa5656 4 years
I will probably just downgrade my subscription, watching all the movies I have on my instant queue first and then switching to the mailing queue. Overall, this price increase sucks and will probably work out badly for Netflix's bottom line. If I were optimistic, I might hope that this change would expand the "watch instantly" collection, but I doubt it.
Ineedclarity Ineedclarity 4 years
I'm just going to downgrade my package since I'm one of those who doesn't watch DVDs ASAP. I still have one I got in January that's sitting in my room. The thing I like about Netflix is that I don't have to make time to watch movies or TV shows because they are due the next day or in two weeks. I can watch when I want to. I also knew that eventually Netflix would raise it's prices, but not as dramatic as their last price increase and I think that's why people are so upset about it. But maybe this will help them determine, if they either stream or a disc person, because those prices are still the same. I do hope that they will step up on their game and stream better movies or cut a new deal with studios to not having to wait 28 days after new releases come out. If they don't then I'll cancel. Here's a good post about the price increase: http://www.nerdappropriate.com/2011/07/12/netflix-raises-prices-and-the-internet-gathers-their-pitchforks/
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