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DOT Consumer Protection Rules

Up to $1,300 For Flight Bumping, More Consumer Protections

From baggage charges to change fees, it often seems like the wallet constantly loses its battle with airlines. However, the Department of Transportation proposed rules on Wednesday to protect the passengers when it comes to air travel, and the news looks good to me.

I've picked four of the DOT propositions from an 84-page pdf that jumped out:

  • Instead of airlines limiting payouts for involuntary bumping to $400 or $800 based on arrival time of the replacement flight, passengers could soon receive up to $650 (one to two hours later) or up to $1,300 (over two hours later) for this inconvenience.
  • The airline can only feature the full price of fares plus fees and taxes in print, broadcast, and online ads and not hook people in with high one-way rates.

See two that surprised me the most and read more.

  • Under these new rules, consumers could get full refunds — not just cash back — within 24 hours of purchasing any ticket.
  • Even for those bumped travelers who used miles, they could still get compensated for the lowest paid seat in their booking class on the same flight . . . which could be quite a bit for those passengers choosing first or business for their free ticket.

What do you think of these rules?

Source: Thinkstock
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