"A few times during his presidency, Obama admitted, he had written a personal check or made a phone call on the writer’s behalf, believing that it was his only way to ensure a fast result. 'It’s not something I should advertise, but it has happened' he told me. Many other times, he had forwarded letters to government agencies or Cabinet secretaries after attaching a standard, handwritten note that read: 'Can you please take care of this?'
'Some of these letters you read and you say, Gosh, I really want to help this person, and I may not have the tools to help them right now,’ the president said. 'And then you start thinking about the fact that for every one person that wrote describing their story, there might be another hundred thousand going through the same thing. So there are times when I’m reading the letters and I feel pained that I can’t do more, faster, to make a difference in their lives.' "
Most of the letters are written by people in very dire financial circumstances. If you're interested in what people are saying, read some samples of the letters here.
Whether you want to voice your appreciation or frustration, here's the address you can send your letter to:
President Barack Obama
The White House
1600 Pennsylvania Avenue NW
Washington, DC 20500
Remember to put a stamp on it before you mail it off!