- On getting organized for the day:
It's a job that involves a lot of problem solving, so I schedule a quiet block each morning to deal with issues that crop up overnight. That way, I'm not letting minor crises take over my day.
- On her "one-touch" rule:
When I open an email or pick up a phone message, I try to deal right then with any issue I need to resolve so I don't have to go back to the same piece of paper over and over again.
- On "stressing selectively":
I have learned not to work myself up about things I have no control over. When I receive bad news, I calmly focus on managing what happens from there on out.
Do you use any of these tactics to stay productive and on the ball at your work?