It came as no surprise when I learned that Virgin America was voted Best Domestic Airline by Travel and Leisure readers, and that's not just because the airline won the same award last year. The World's Best Awards survey asks participants to rate airlines in several categories, including cabin comfort, food, in-flight service, customer service, and value.
The airline has rarely fallen short in any of these areas during the countless times I've been a passenger on one of its flights. Unless you count the time a flight attendant wouldn't stop hitting on my husband, but we'll just call that an overly-friendly one-time experience (some people might even give brownie points for that). Virgin was followed by JetBlue for the spot as second best domestic airline.
Have you ever been a Virgin America passenger? Do you think it lives up to the title?