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At Zappos Your Co-Workers Could Be Robots


The word robot always conjures an image of Dot Matrix from Space Balls for me, but the robots Zappos has introduced to its workforce don't need piggyback rides when they're tired and we can be sure they are not equipped with virgin-alarms. The orange robots reside in the company's Kentucky warehouse and are part of the assembly line that packs the boxes containing your shoes.

The robots' job is to retrieve shoes from the warehouse and bring them to a person who packs the boxes, and another robot takes the completed box to another area to be shipped. Incorporating robots is seen by some as an effective way to cut down on costs to prevent US companies from outsourcing.

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