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Apple Return Policy and Restocking Fee Adjusted For New iPhone 4

Apple Halts 10 Percent Restocking Fee For iPhone 4

In a press release issued on Friday, Apple announced that the iPhone 4's antenna issues weren't hardware-related, but that the formula to calculate signal strength was flawed. Also in the press release, Apple stated that customers could return their iPhone 4s for a "full refund" within 30 days if they weren't satisfied. Sounds great! But even better — it's been confirmed that Apple will not be charging its usual 10 percent restocking fee if customers do change their minds about the new iPhone.

Previously, it would cost you up to $30 to return an opened iPhone, but now, if you aren't sold on the new gadget after playing with it for a month, return it, get all your dough back, and consider your alternatives — the Droid X and HTC EVO 4G look like mighty fine candidates to me!

Image Source: Getty
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sydneyalexandria sydneyalexandria 6 years
ok so this article is inaccurate. there has never been a restocking fee on iphones. the policy has been since the iphone 3g that you have 30 days to change your mind without penalty. meaning, no restocking fee and to leave the contract only paying what for the portion of the month you used. this policy is the same as AT&Ts, which is why the restocking fee has ALWAYS been an exception on iphones. for all of you iphone buyers out there, take a look at your receipt. see mention of a restocking fee? right... because there never has been one, with the sole exception of the original iphone. twisting this policy to be related to the iphone 4 issues is poorly researched. the statement was simply reminding you of your options, as in "Hey, if you really do hate your phone, you are still within the return policy". justsayin
Akasha Akasha 6 years
Personally I'm less concerned with Apple's $30 restocking fee and more about AT&T's $325 cancellation fee
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