I know from experience that setting up a Kindle takes approximately 5 minutes; it even tells you when it needs to be updated by saying something similar to, "Your Kindle needs to be updated." I'm all for Geek Squad and their funny commercials and savvy tech support, but I do think $29 is a bit much. Have you ever used this or a similar service?
Even the most tech savvy among us could use a little bit of help every once in a while, and for that, technical support teams are a lifesaver. Whether you're trying to set up a home network, figure out your wireless printer, or attach a ton of gadgets to your new TV, help with technically tricky situations is always nice to have. But some are saying that Best Buy's Geek Squad has taken it too far, charging $29 to set up an ereader.