Geeksugar readers often e-mail me frantically at all hours of the night asking me what to do when their iPod is frozen or on the fritz. Unless your iPod is completely out of commission, you can usually reset it. So, take a breath and keep reading.
To reset an iPod, iPod nano, or iPod mini, press and hold the Menu and Select buttons until the Apple logo appears, which takes about 6 to 10 seconds. You may need to repeat this step.
To reset an iPod shuffle, disconnect the iPod shuffle from the computer (if connected), and then move the switch on the back of the iPod shuffle to the off position. Wait 5 seconds, and then move the switch on the back to the play in order or the shuffle position.
If the above steps did not work, try connecting the iPod to a power adapter and plug the power adapter into an electrical outlet, or connect the iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. I know, it sounds obvious, but even my IT guy laughs at his simple mistakes sometimes!