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Has Your Xbox Crashed? How to Get it Repaired Fast

How to Get Your Xbox Repaired Quickly and Cheaply


I now have a love/hate relationship with my Xbox. Not only did my original Xbox flash me with the "Red Ring of Death" (conveniently just a few days after the warranty expired), but now my replacement Xbox has died as well. Unfortunately, this one only lasted a month.

If you've had an Xbox die on you, don't just rush out and buy a new one — check to see if your warranty is still in effect. Not only does your Xbox come with a one-year manufacturer warranty, but if your Xbox crashes with the dreaded "Red Ring of Death," you're covered for three years from date of purchase.

Since it seems that I'm now a pro at sending in my consoles for repair, find out the best way to get yours fixed on the cheap and back to you fast when you read more.

Although you could call into Microsoft and have someone talk you through the repair process, instead, you should use your tech-savvy skills to your advantage and request a repair online. You don't have to wait on hold for help, and you can print your shipping labels as well as request a shipping box (on Microsoft's dime) to send off your console asap. All the info you'll need is on the Xbox Support website, but you will need a Microsoft Live ID and your purchase receipt to get started.

If your Xbox is no longer covered by warranty, you can still request service through Microsoft online or over the phone for a fee. Be warned though, if you call in to an agent to submit your repair request, you'll be charged $200 versus $100 if you submit your own request online. You should expect your Xbox back to you in working order in about two to three weeks, but mine was right on time at two weeks.

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