Learn more about the new program after the break.
The four-step process first appraises your device, makes an offer, arranges shipping options, and then pays you for your trade-in. Start the process online by choosing your device (either by list or by photo) and answer questions like, "Can the device make outbound calls?" and, "Does the display work?" Verizon then gives you a trade-in value, with the option to either accept it or decline it. Older models may be appraised at no value but give you the option to donate the phone to a charity in need through Verizon's HopeLine program.
If your unwanted phone does have a trade-in value, you can elect to ship the phone to Verizon to receive a credit via a Verizon Wireless gift card.