In any office, it's important to communicate with each other, but we've come a long way from the old days, when your boss would sidle up to your desk and scare you. Now, we have the luxury of emailing each other, instant messaging, leaving voice mails — for better or worse. As passive aggressive as this non-face-to-face chitchat can sometimes be, I think it gives us the chance to talk more and more often with our colleagues and superiors (generally a good thing).
The New York Times reports that people prefer to communicate via instant message at work, due to its quickness and efficiency. From an office that depends on instant messaging for day-to-day communication, I agree — it's my favorite way to communicate at work. What's yours?