I try to be as patient as I can with my family concerning computer help and setting up gadgets - after all, my parents graduated from college when they didn't have to use computers. To be honest, neither one of them is terrible, and aside from a few networking issues, their office runs pretty smooth. Such was not the case for the first boss I had out of college. He would call me up in the middle of the day while traveling and literally ask me to log in to his e-mail because he "couldn't get it when he was away from his computer." Aye, gosh!
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