Skip Nav

Would You Pick Good Service Over A Valentine's Date?

Would You Pick Good Service Over A Valentine's Date?

Apparently romance is giving way to the promise of good customer service. According to research by wireless service Voce, four out of five Americans would rather have 24-hour customer service assistance from fully informed "live" people than a date on Valentine's Day.


The study "Digging Deeper on Customer Service" highlighted consumers' growing frustration with the continuing downward trend in customer service. As a person that is constantly on the phone with Apple, Sony, TiVo, my bank and UPS, I totally sympathize. So many technological advances meant to make customer service more efficient or easier to use actually make dealing with companies more of a hassle for customers.
The survey also says nearly two out of three Americans would
rather take out the trash than speak to someone from customer service.

Latest

Download our new Selfie app!

Go to App Store
+