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Bella Interview: More from Scissorz

Welcome back to the second part of my interview with TeamSugar member (and marvy hairstylist) Scissorz. If you missed the first part, check it out—she gives great advice on how to get the cut you want. Today, she talks about tipping, fixing a bad cut, and whether you should use drugstore or salon products.

For once and for all, what's an appropriate tip?
I recommend very strongly that you tip at about 20 percent. I personally don't judge people for not tipping a lot, but I think $5 per haircut or $10 per process for color is also fair. It sucks not getting a tip—the stylist will think you hated the service.

For the rest of the interview,

What should people do if they go to the salon... and leave hating their new hair?
Unless you just got your hair royally jacked, you should give your stylist a chance to fix the cut/color that you are unhappy with. As long as you are cool about it, I'm cool about it. It is soooo hard to nail right on the head what someone really wants the very first time, and I know its hard to believe, but sometimes we make mistakes. Most of the time it is something very minor that will take very little time to fix.

Just be nice and explain what you would rather have. Tipping for this isn't necessary, but it does make us feel better. You should probably give us a second chance. And don't make it your last visit; now we know what you really want, so it will be much better from there.

Is there a difference between drugstore hair products and those you get at the salon?
Everyone hates to hear it, but there is a HUGE difference between drugstore and salon products. Buying good, salon-quality shampoo/conditioner is very important to the health of your hair. Healthy hair isn't as frizzy or tangled and it usually looks a lot better with its natural texture. Drugstore shampoos tend to use alcohols and waxes (thats what the pro-vitamins are, sorry) to make your hair SEEM smoother at first. I can actually tell when I shampoo someone if they are using good products.

[Drugstore] styling products are just usually inferior in their performance. You have to use more usually so they rarely are actually price-effective. But Johnson's original baby powder is a great alternative to hair powder. It will suck up oil from the scalp, give fine hair a little boost, or help with adding texture for a killer updo.

AllaWallaBalla AllaWallaBalla 9 years
Very informative and insightful interview! I have to disagree with Scissorz about one thing though--every time I've given second chances to stylists and colorists that hadn't gotten it *quite* right the first time around, they always wound up doing worse than before. If your long time stylist messes up once but has a great track record, I agree that you should give them a second chance but if you've only been to your stylist a hand full of times and they messed up, move on. In my experience, a lot of otherwise bad stylists and colorists tend to be do their best the first time they work with you and get progressively worse thereafter because they don't listen and/or don't care. Can you tell I've had really bad experiences? Yah.
scissorz scissorz 9 years
that is true, actually! diana (our owner) does still recieve tips from many clients but i THINK she told them not to feel obligated.
Leilanic1 Leilanic1 10 years
what about tipping the salon owner? I read somewhere (I think it was some etiquette book) that you don't need to tip the salon owner if he/she cuts your hair because he gets a percentage from the stylists who work in their salon....My stylist is the owner, most times I'll give him a 20 percent tip but sometimes when the bill is say $150 I just can't afford it...barely can afford the haircut and color at that point!
scissorz scissorz 10 years
thanks candace for explaining about the cvs selling! that stuff is shady...i check out the aveda stuff at cvs and target most times when i go and its almost always weird looking. i think that with hair as well as most everything else, people will have differing results with product. i would never skrimp on my shampoo/conditioner. too important. if you have some magical cheapo styler that you love then use it! i love nice product personally, you can tell the difference (plus its free for me) amybdk-aveda stuff is awesome but doesnt work for everyone. plus, you really have to emulsify it in your hands before you use it (natural ingredients tend to separate). i went to aveda institute and we use it at my salon (along with B&B and profound). all of my experience shows me that aveda is really only great for certain types of hair (usually the least unruly). try profound, B&B, fekkai (they have it at bath and body works), kerastase, pureology, theres so many! i love the idea of all natural hair care but i dunno if it really is the most high performance.
7kimba7 7kimba7 10 years
I love my stylist. I never want to leave her.
amybdk amybdk 10 years
I'm not convinced that good results can't come from drugstore brands. I used to pay an arm and a leg for Aveda products (and prior to that, a bunch of other salon brands) and was not any happier with the condition of my hair versus when I use Frieda or Bath & Body Works shampoo & conditioner.
i-am-elle i-am-elle 10 years
Great tips! I never know how much to tip.
candace117 candace117 10 years
Salon products that are sold anywhere but authorized locations (like salons and beauty supply stores) are NOT guaranteed, most companies will usually put that on the bottle. Plus, even if the products turn out to be real and not mixed with anything else, it's still silly to buy them from the drugstore because the cost is not any better - usually it's better at a salon because they can special order you things and there are sometimes sales, or the Liter sales on shampoo and conditioner (my fave!). Or you could go to the cheap haircutting places like supercuts, they sell salon products and they often have sales. While the quality of service at the cheap places may or may not be as good as your hairstylist somewhere else, they all order their products thru the same supplier. You just have to find what place carries the brands you like for your hair :)
syako syako 10 years
I said this in the first interview, and I'll say it again, it's so refreshing to see short hair on bella. It's almost non-existent in my opinion. Please please please give us more short hair!
steen steen 10 years
I actually loved reading these interviews. I'm still trying to find a stylist to call my own so it's kind of awesome to get a better idea as to what the dos and don'ts are. And I'm totally with you on the "pro-vitamin" shampoos. My hair gets really heavy and oily with them. Ugh.
princessgroban82 princessgroban82 10 years
Oh, she's a hairstylist. I was just gonna comment on how great her hair was. I love the pixie cut but would never have the courage to do it. I know this is random and probably has nothing to do with the post, but I don't care. I know good hair when I see it!
pøt pøt 10 years
I haven't been to a hairdresser in over 3 years!! But reading this made me want to see one.. like, now. That's kind of weird, but good I guess!! Thanks, scissorz :)
phoebegrace phoebegrace 10 years
Your salon wont let you put the tip on the credit card? They don't want to pay taxes on it. Crazy. I would leave on principle alone. I love my stylist, who now does my family. Great when you can find someone who does it right all the time!! She gets a great tip, cash or credit.
Kellylicious Kellylicious 10 years
CVS has bumble and bumble - but it's about $6 more than at the Salon!!! I was like, excuse me?? Are you serious??
lotuslight lotuslight 10 years
Although salon products generally work better for me, I have had great luck with drugstore hairspray and mousse. Also, I think some homemade treatments for hair can be really great. I agree about the baby powder, too. I use it every day.
ImJessica ImJessica 10 years
What about John Frieda products? I know they're sold in drugstores, but they seem a lot nicer than other stuff there...
emososays17 emososays17 10 years
CVS drugstores carry Bumble and Bumble products...
trésjolie1 trésjolie1 10 years
In Norway you don't tip, but I don't know how it is for the rest of Europe.. I love my hairdresser, she knows my hair so well now and luckily we both want the same look for my hair. She got it right the very first time, and I've been faithfull ever since.
the-makeup-blogette the-makeup-blogette 10 years
Yup I only use those salon/ professional brands of shampoo and conditioners... They last longer cos a little goes a long way, and yes, there's a marked improvement in my natural hair texture, and my hair is now thicker, and the ends arent dry. SUper!!!
ddene5713 ddene5713 10 years
ddene5713 ddene5713 10 years
acutally, you're only supposed to be able to by "salon products" at salons. you will never catch bumble bumble at safeway. although if you go to SPECIALTY beauty supply stores [that require you to have a license to purchase] is the only other option of getting quality products rather then going to a salon.
emososays17 emososays17 10 years
Yeah...what about salon products sold at drugstores? Or products like Treseme that aren't pricey, are sold in drugstores but are marketed as a "salon product" (although I have seen Treseme in a salon). Do those count?
tati33 tati33 10 years
thanks for the shampoo tip! i agree with scissorz :)
Novaraen Novaraen 10 years
I have learned to tell my hair stylist EXACTLY what i want...and if while he is cutting my hair, i notice something that isnt quite right, i speak up and ask if he will fix it. Which he does with no qualms. He even told me he loves it that i know exactly what i want and dont wait a few days like others do to come back complaining that it wasnt done right. As for buying styling products...i buy the ones they use on my hair and even though they cost a bit more, i am WAAAAY more satisfied with them and they tend to last me a lot longer than store bought brands. Its a win-win situation because i already know the stuff works on my hair....whereas buying stuff from the drug store is too unpredictable. Thanks for this post...loved it!!
SummerBaby SummerBaby 10 years
i usually tip 20 percent as well.. unless i really hated the service i got! but honestly i love my stylest she is the best! and can do anything i ask her to!!.. amazing! i love her! im going for a little visit this week right before halloween so i look super sexy! cant wait :)
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