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Should Facialists Be Honest No Matter What?

Usually, a spa is a place where you can be pampered and feel good about yourself. That's not the case with some aestheticians who dole out straightforward—some would say mean—pronouncements on the state of their clients' skin:

“If you don’t stay out of the sun and use the products I suggest,” Manhattan aesthetician Julie Lindh warned one client, “you will have saggy skin, jowls, and look like someone’s grandmother in a couple of years.”

Ouch. The client in question continues to visit Lindh because of her facial, but I'm not sure that I would. When it comes to working with aestheticians, would you rather get hyper-direct advice like this, or would you rather just be pampered?


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