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Employees Snooping in Personal Files of Customers

Your Two Cents: Do Snooping Workers Surprise You?

An employment case involving Milwaukee-based WE Energies highlights the common practice of employees accessing confidential information, especially prevalent in the utilities, telecommunications, and accounting industries. So what type of poking around are they talking about? In this case it involved a woman compulsively checking her ex-boyfriend's account, a landlord snooping on his tenants' finances, and a woman using the files to track down the father of her child to serve him court papers. The issue of employees sticking their noses where they shouldn't surfaced in 2004, when one employee leaked to the media that a mayoral candidate was often behind in paying his heating bills. Are you surprised that employees are browsing through and misusing information?

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