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Resume Remedy 2008-05-12 11:31:23

Benefits Administrator Résumé, Remedied

TeamSugar member chibarosa has been working the same job for eight years and is looking to do the same kind of work in a different environment. She's been getting some responses but they're for sales positions, which isn't the direction she wants to take. She's worried that her summary section is too soft and doesn't know how to quantify her achievements.

  1. So, what's been up for the past eight years? I'd recommend getting rid of the summary section and bumping up the job she's held for the last eight years. That's the largest portion of her experience by far and it should be the first thing to catch the eye of a potential employer. The summary section is unnecessary, distracting, and that space should be used to describe her accomplishments from nearly a decade of hard work.

To see the rest of my observations and suggestions just


  1. Dig deep: She clearly lays out her responsibilities in her current job and there's no question that she knows how to do her job. Because she's been a loyal employee and held her position for longer than most tend, she needs to make this part of her experience really shine. While the dates clearly show her time commitment, she needs to dig deep and look at the changes she's made during her time with the company. That's how to solve the question of quantifying her accomplishments.
  2. Details, details: Instead of introducing each section with the dates you held the position, present each with the job you held. Be sure to punctuate with periods at the end of each sentence instead of no punctuation at all.
  3. Remove what's unimportant: I think it's safe to remove the third item under her job experience where she worked from June 1997 to February 1998. It was a long time ago and the job didn't last very long. The only reason she would include it is if it were highly relevant to a potential job. In that case she should elaborate on her experiences there.
MindayH MindayH 9 years
I think that the resume has a great start, but definitely needs a little more. I agree with Savvy on the details section (all of point 2) I also think that databases/programs can be important - for example a company looking for a Benefits Admin may want someone that is coming from another company using ADP - get specific with databases and programs. I would incorporate knowledge of COBRA, HIPAA, etc into your job description that reflects your knowledge (I could put that I have knowledge of those things...and a number of other things like html, Oracle databases, Spanish, etc...but I have no applicable job experience that reflect those skills) The point is, you want to come across as an expert! This isn't quantifying anything, but it gives you more credibility. Not sure how important it is within the industry, but I would put Education and the fact that you are Licensed as a Life & Health Insurance Agent at the top - seems like that would be important. Skills stay at the bottom.
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