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Fab Shopping Tip!

I recently purchased this Arden B. Silk Trapeze Dress for $64 (originally $130) to wear to a friend's upcoming nuptials. Two days later, I revisited the site and found it had gone on sale for $30. What?!
First I was thrilled, but then I was mad I had paid the higher price. I pondered whether or not I should call customer service for a price adjustment. Despite my initial hesitancy, I sucked it up, dialed, and waited a good eight minutes to get an operator on the line. I calmly explained my situation and firmly ended with, "I'm calling to get a price adjustment." Without giving me trouble, Arden B. rewarded me my difference of $34.

Notice I didn't ask for a price adjustment; I told. I'm slightly changing the saying "ask and you shall receive" to "demand nicely and you shall receive." Moral of the story? The next time something you bought goes on sale so quickly after, don't shy away; instead, demand nicely and you'll get your deserved deal.

skypacer skypacer 9 years
I bought a dress from Neiman Marcus website for 120+ dollars and 15 days later, the same dress went for 50% off. I called the customer service and asked politely but they said price adjustment has to be within 14 days and that I have missed it by one day. Really bad luck because 60+ dollars is a lot.
melui melui 9 years
This dress is gorgeous!!!!:)
emalove emalove 9 years
I've asked for a price adjustment before at the Gap on a dress I was $79 and a week later, it was $29.99. I had no problem getting my money, they were very nice about it. So I agree for sure, don't be afraid to ask! Oh, and I love that dress!
the-makeup-blogette the-makeup-blogette 9 years
good deal and great tip!!
missmottice missmottice 9 years
that dress is too close to white to wear to a wedding. bride might be offended.
paine paine 9 years
actually I need some advice. I bought this coat on sale for $40 on zara like a day ago, which is great. Then I saw this belt was missing on the coat, so I went there wanting the belting that was a part of the coat. cause damn I paid for it... So.. I went to the cash register to talk to the woman in charge, and asked her for the belt, she goes look for it, and surprise!!!!Theres no belt, they look sort clueless.. Then I said that, I thought I saw 2 coats just like mine left and they might have a belt on.. So I went to the section where I first found the coat, and saw other the other 2 with the belt one. So when I get to the cash register, I notice the price and its $30!???? So they gave me the belt, and I left confused cause the same coat I bought hours ago with a different price tag... I KNOW, I should I have said something, damn I was stupid... but, I want your opinion if the coat is still there with that lower price, I should go there and reclaim it right!? its only been a day since I bought it. Thanks.
subhuman-error subhuman-error 9 years
Fab, I thought that if an item purchased at some store is discounted then by law the patron has a right to get a price adjustment within 14 days. I could be wrong, but even if it isn't actually a law it's common store policy.
RoyalBlueMoss RoyalBlueMoss 9 years
I was really really polite too because i know how it is. I use to work customer service.
RoyalBlueMoss RoyalBlueMoss 9 years
javsmav, about 2 years ago.. I bought something off that went on sale two days later on and they would not adjust the price.
Professorluv Professorluv 9 years
I love the dress! It is unique and cute!
smoochiez smoochiez 9 years
i work with customer service department, and believe me... they do not care about helping your situation if you are RUDE. nice customers get excellent customer service and mean/rude customers get the automated response (if they don't have to help you then "have a nice day..bye!")
leeluvfashion leeluvfashion 9 years
Beautiful dress, congrats on the deal!
PJ-PJ-PJ PJ-PJ-PJ 9 years
Good for you, Fab! I had to finagle my way around Target's adjustment policy a few months ago. I had bought my husband a new grill & some fancy--expensive--accessories to go with it. Well, two days later the accessories went on clearance. So, I called & sweetly explained why I wanted a price adjustment. They would not do it. I don't remember what their reasoning was, something about clearance prices not being sale items. So, I went in the next day & bought the same accessories for the clearance price. Then I returned the full priced accessories. (Don't worry, they were all still in the boxes & unused!) It sucks that I had to go through all of that trouble, though. At that point, it was a matter of principal. They ended up making the same money from me anyway, because I bought a few additional accessories that were also on clearance. My husband was so happy!
bingkaycoy bingkaycoy 9 years
The dress featured above looks tacky---what is supposed to be like? lingerie? with a touch of cocktail glamour? There are flowers and there are pleats...hmmm tacky.
lawchick lawchick 9 years
J Crew does this without any hassle
veronicaraye veronicaraye 9 years
that's cool. I love the dress
nancita nancita 9 years
Awesome! I would never think to do this, but I totally will now.
Lala77 Lala77 9 years
:WOOHOO: Good for you Fab !!! :)
snarkypants snarkypants 9 years
FYI-this won't work with coupons. if you buy something, then get a coupon for it later, you're out of luck. (at least at every retail place i've worked at)
Tinybubbles_21 Tinybubbles_21 9 years
i want that dress.. is it gone already??
dannysf dannysf 9 years
Usually within 14 days big retailers will offer price adjustments. Go fab!
melizzle melizzle 9 years
Go Fab! I've done this before as well and it's a great tip!
d9rlcb d9rlcb 9 years
that's a good tip
pamskinnerie pamskinnerie 9 years
Lucky you!:-)
lattegoodness lattegoodness 9 years
Me either Kiki! I've paid much more on clothes many times, glad to know I can get some of my hard earned money back! Thanks Fab!!! :)
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