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Is This Delivery Man Unreasonable?

Last night, a friend of mine ordered food from a new take-out restaurant. She was settling in for the night when she received a call, it was the delivery guy asking her to come downstairs and pick up her food. She lives on the top story of a house, so there's a large curved stairway that you have to climb in order to get from the street to her front door. I thought it was crazy that they made her finish the last leg of the delivery. Would they have done that if she lived in an apartment building? What do you think? Shouldn't the delivery guy have gone all the way to her front door?

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SugarFreak SugarFreak 9 years
Lazy @ss.
Advah Advah 9 years
Great advice, Girlfriday.
bailaoragaditana bailaoragaditana 9 years
I dunno, since it's a house, it seems a but unreasonable. At university, it's the norm, cuz they can't come wandering around the student rooms...
mjane79 mjane79 9 years
I delivered pizzas and never did this to someone. If they were in an apartment building or old house turned into apartments, I alway went to their door. The only time I think this could be acceptable is if you are in a secure building and they can't get to your door.
girlfriday girlfriday 9 years
Honestly, as a young single woman living alone, I always go down to get the delivery. Girls, it is NOT SAFE to have delivery guys come to your door if you live alone. I live in a walk up, only person on the top floor, and who is going to hear if the delivery person, god forbid, pushes me back into my apartment and shuts the door. Look, I'm not super afraid of being attacked and I'm sure most delivery people are harmless and wonderful, but I live in a big city with a high crime rate (Chicago) and I am not taking any changes. It's much safer for me and my neighbors to walk down to the front door. It's not that big of a deal, and I think it gives you more power should anything happen. (For one, more people can see/hear you - from the street, for two, you have more exits, rather than just being backed into your apartment). Please please, if you live alone, and especially in a smaller building, do not let delivery people right up to your door.
lickety-split lickety-split 9 years
yeah i know this kind of "server" the kind that thinks they are doing you a favor when they are actually just doing what their job description requires of them. if you don't want to be a delivery person don't take the job. not really caring why they don't want to bring the food to my door, that's where i asked for it to be delivered and that's where the restaurant said it would be delivered. so you know what, that's where it's going to be delivered or i will just have something else for dinner. i'm tired too, that's why a hired someone else to make and bring me the food. and no, food servers aren't slaves, they are free to go and find a job that is more to their liking. then everyone is happy :)
verdugo verdugo 9 years
no tip for him
ms660bk ms660bk 9 years
Could it be that he thought the front door was the entrance to an entire house, and not a series of rented floors or apartments?
TrickyTara627 TrickyTara627 9 years
wow i cant believe how completely rude and inconsiderate some people are. honestly people delivery is a courtousy service, there is no real financial gain for retaurants to even provide it for you. i waitress at a restaurant and every day i deal with people who seem to think they have a god given right to trash the people serving them. did you ever think that maybe this guy was confused as to where to go? or maybe he was sore or tired and didnt want to walk up this crazy stair case. refusing the food simply because they didnt walk it all the way to your door and you had to take a few steps??? come on people its called human decency. the delivery guy is not your slave...
lickety-split lickety-split 9 years
lol, delivery means what? i would have told him that if he didn't bring it to my door he could take it back to the restaurant. and re the postal carrier not ringing the door. when we lived in a condo we had this issue with one of our carriers. we complained and that was the end of that. super irritating.
fuzzles fuzzles 9 years
I agree that the delivery person should have gone to her door. If I am settled in and paying for the delivery, I expect the delivery. Not 3/4 delivery, but 100% delivery. If I wanted take-out, I would have gone to the place. Don't mess with a braless woman in sweatpants and a sweatshirt when she's settling in for the night, dammit! You just may get a slipper to the forehead! ;)
beingtazim beingtazim 9 years
since delivery isn't always free (and you usually end up tipping a few dollars too) i think they should definitely come to you. more annoying? what is with the postal people that don't bother ringing the door bell or knocking and just leave a "to pick-up" slip so you have to go down to the post office for your package even when you're home?!? i hate that because if it was easy for me to bring larger things home i wouldn't have them delivered!! we had to go all the way to the post office (took us 30 minutes) then walk home because the stereo was too big for the bus! it took us a really long time and a lot of pain (heavy huge box!) to bring it home.
uptown_girl uptown_girl 9 years
Amen TidalWave! Seriously, he probably has tons of other deliveries to make, what's the big deal of getting off your lazy bum and walking down some steps??? I VERY RARELY order delivery b/c I think it's SO lazy. Unless I was physically ill I would just go get it myself. I guess it's just because I grew up in a rural area and never experienced delivery until college. The handful of times I ordered then I went to the lobby to get it. Believe me walking to the lobby is much better than driving 18 miles to the nearest fast food, like when I was a kid!!
AmberHoney AmberHoney 9 years
Phew! A lot of opinions. I live in a house so I expect front door service and yes, tip accordingly.
SleepyCorinne SleepyCorinne 9 years
I don't mean to sound snarky, but how far do you expect the delivery person to go? Do you want them to serve the food at your table? Although that'd be kind of neat and I might pay extra, I'd be willing to meet him/her downstairs.
wackdoodle wackdoodle 9 years
Which is why I say "tipping is ALWAYS optional". I don't care if you work as a server in a restaurant or a pizza delivery job - if you provide subpar service then I will not reward you for that. I had a delivery person do this to me because he couldn't figure out how to use my 1900's buildings old fashion elevator. The stair case is next to the elevator. Did he climb the two small flights of stairs? No. Instead he walked back outside my building and buzzed again and said "The elevator is broken you need to come get your food." I was babysitting two small children one of whom was asleep and the other finishing a bath. I told him that either he climbs the two flights of stairs or he gets no tip and I call his boss and tell him that he's a lazy bum who cannot figure out how to work an elevator. He climbed the two flights of stairs and I paid with my credit card giving him no tip. He had the never to start to complain until he realized that I had my phone on speaker and was already registering a complaint with the manager. Big oops for him, he got very quiet and left. The next time he came upstairs with no problems- I gave him a nice tip. Again he said the elevator is broken and showed him how to work the elevator. Dude you have to shut the gate and the door yourself before the elevator will move. Wouldn't you think you should try that first before saying "it's broken".
DreaAST DreaAST 9 years
i would be so mad!
laurelm laurelm 9 years
since it was a house, i understand, he was probably confused
Digitalluv9 Digitalluv9 9 years
I live in a dorm building at illinois state university. This is the biggest residence hall in the world. So that meants there are alot of rooms. Also To get to the rooms, you have to have two sets of keys. (very safe) so whenever we order pizza, we have to come down and meet the pizza guy. I think its ok because I think it would jsut take alot longer to find my suite number and what floor to go to and such.
clareberrys clareberrys 9 years
whenever we order food they call us from the parking lot and we go down and meet them....it's not that big of a deal and im sorry a lot of people who are having a cow over this issue should 1)put yourself in the shoes of a delivery person and 2)stop being snobby and walk down a couple of stairs to help out the guy who is providing you with dinner
ilanac13 ilanac13 9 years
you know, it can go both ways. i used to live in a walk-up and the delivery guys sometimes came up and sometimes didn't. i used to hate when they didn't becuase i was ordering delivery to ease my experience, not to have to go out of my house to take care of things...
ddene5713 ddene5713 9 years
If the delivery guy has been to the complex before, they know just to wait til someone else comes in the gate first. otherwise, my roommate will order something and have to go to the front of the apartment complex to meet him. Once I had a guy tell me over the phone that he needed to add a tip so the guy could just grab the full amount b/c apparently didn't carry change. Then for a 12 dollar pizza he actually laughed when i said $4 dollars and said "great, a whole gallon of gas" ... mind you, the pizza place was down about 4 blocks.
bellaressa bellaressa 9 years
It's one thing to deliver to the lobby, it's another story to sit in your car and expect the person ordering food to get dressed, put on shoes and walk to your car to get food - if that was the case I could have just jumped in my car and avoided the delivery charge. I am sorry what is the purpose for delivery if it's not at least to the lobby. Their job is their job-you do your job well whatever it is.
Liss1 Liss1 9 years
I have never had this problem. When i lived in apt. over a garage i would just automatically go down to the driveway to meet them when i saw them pull in. That was just because people usually got confused about where to go, even if i said the stairs on the side of the house they would be at the other end of the house knocking on a door that no one used. I would be a little hesitant if i didn't live in a safe area and didn't want to go out to their car.
j2e1n9 j2e1n9 9 years
Sorry, puddin but no. Maybe he couldnt figure out where it was. Maybe he thought the house was it. It sounds confusing to me!
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