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Domino's Apologizes For Employees' Gross Behavior

Domino's Apologizes For Employees' Gross Behavior

The president of Domino's Pizza, Patrick Doyle, has released a video where he apologizes for the disgusting behavior of two Domino's employees.

Earlier this week, a YouTube video was uncovered of a male and female performing unsanitary acts while making sandwiches at a North Carolina outpost of the pizza chain. Although the two employees were fired and charges are being pressed, Doyle hopes to reassure consumers of Domino's commitment to sanitary practices.

Check out his apology below and tell me: What's your take of the situation? Do you expect a large company, like Domino's, to apologize for the actions of two workers?


Join The Conversation
Niami Niami 8 years
As if this is the only time something like this has ever happened in a restaurant. Sheesh. It happens all the time! Watch the movie called Waiting. Take notes. Never send food back or be rude!
shiningeyes shiningeyes 8 years
She was 31, evidently with a criminal background, and he was 32. I think they do deserve criminal charges brought against them. I think it's good that Dominos released this video - if anybody needs to freak out about that video, it's them. The thing is you know this is not an isolated incident - that is, not isolated to Domino's. I knew someone that admitted to me once that he did similar things at a chicken place. I know the majority of the time that most employees in most establishments are sanitary, but something like this happening is a [very small] risk you take anytime you eat food prepared by people you don't know. Have people really stopped going to Domino's because of that video? That's pretty idiotic.
care0531 care0531 8 years
I think he did the right thing but man that has gotta suck. His company will loose a lot of money from this and in these tough economic times it makes it even harder.
smaine07 smaine07 8 years
oops, i guess it wasn't spitting.. i read the story on yahoo and it said that on the front page, but i just read the whole article. ugh. so nasty.
smaine07 smaine07 8 years
I think he did the right thing- did he have to? No.. but it did kinda restore my trust in Domino's.. You could see how angry he was about it.. even if it was a "hoax" ...what a STUPID idea! That can seriously hurt so many people that work for that company. I hope they get punished whether they actually spit in the food or not.
hope2be hope2be 8 years
Domino's needs to sue this two idiots for smearing their brand names. That's NOT a funny prank. How many other pizzas they've actually pulled this on, yeah, they can claim all they want that it's not sent out. I call BS on that. Domino's can lose a lot of business and then they have to lay off other employees who actually are honest and just trying to ride out the current economy or actually need the job to stay afloat.
shelbyrist shelbyrist 8 years
I think this CEO did the right thing by addressing the situation, we're already in a depressed economy and the pranks by those two idiots are going to really affect Domino's business. They deserve the felony charges they got, obviously they could care less about their jobs or other people. It's really too bad people are going to think of those two when they think of Domino's.
Jinx Jinx 8 years
Actually, good point! When Maple Leaf had its huge recall, I said its probably the best time to buy Maple Leaf products, because they are going to make sure everything is perfect! It still smears the name though, which is unfortunate for the people still working there.
Modus-Vivendi Modus-Vivendi 8 years
It actually makes me feel more confident about ordering Dominos because you know for damn sure from now on no one's pulling any funny business.
Jinx Jinx 8 years
Of course he did the right thing! A company like that HAS to. Like the first comment, those two could have possibly screwed things up for others, because in all honesty, I won't be rushing to a Dominos. It could happen anywhere, but I'm shocked the woman was in her thirties, like grow up! And then the stupidity of people who do these things, but thats not enough, they have to post it on You Tube. :oy:
starangel82 starangel82 8 years
The thing is shmoo they aren't kids. They are both over 30 and should know better. I hate that this happens to places beacuse of the idiocy of some people. Like Yum, this reminds me of the Wendy's scandal. Also the KFC employees bathing in the sink. Ugh. He was very heartfelt and it was right for him to do. I just hate he had to apologize in the first place.
shmoo15 shmoo15 8 years
I think he did the right thing, and his apology definitely seemed heartfelt. However, are felony charges really necessary? They're just stupid kids.
Food Food 8 years
The fact that two inconsiderate, ruthless pranksters could affect a nationwide chain's sales is sad. It reminds me of the Wendy's finger in the chili scandal. What Doyle did was the right thing to do. He and Domino's corporate have also been addressing the incident on twitter.
pioneers pioneers 8 years
Why wouldn't he? It would be a stupid PR move not to.
tlsgirl tlsgirl 8 years
I think it's a good idea. It clearly wasn't the fault of Domino's as a whole, but it sends a good image that they came forward and made it clear that they're just as disgusted as everyone else is.
CaterpillarGirl CaterpillarGirl 8 years
How horrible for this company to have to mop up after two eggheads reek havoc like this, and the poor store that this took place in? I wonder what will happen to its business. Its a shame how some shameless idiots think they are funny by playing with other peoples lives (the owner and operators of that store) I dont think it was a "hoax" i think it was for real and they need to pay for it.
aimeeb aimeeb 8 years
Ah yes PH, that's where I read it.
Modus-Vivendi Modus-Vivendi 8 years
Wow. He seemed so heartfelt.
amloveaffair amloveaffair 8 years
I really hope people realize that not all Domino's places are like this! It really really really really pissed me off how Perez Hilton was going on and on about it. My husband works at Domino's while he finishes school (and I'm out of work) so that's our income and it's going to suck if people stop going to domino's because of those two stupid stupid people!
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