If, on Feb. 26, you head to your local Starbucks after work and discover that it's closed, don't say I didn't warn you. On that Tuesday, from 5:30 p.m. to 8:30 p.m., Starbucks will close all of its standalone stores. The three-hour shut down is so that the employees — about 135,000 of them — can be retrained. Spokeswoman Valerie O'Neil said:
We will have all new standards for how we create the drinks. They will be trained in creating the perfect shot, steaming the milk, and all the pieces that come together in a drink.
It's really about ensuring that the customer experience that we provide is the best that it can be.
Starbucks has been going through a lot of changes lately, and the retraining of all of its employees is part of the plan to revive the brand and sales.
If you're trying to figure out how you'll survive without Starbucks for those three hours, I should mention that the nearly 4,000 kiosks inside of grocery stores, airports, etc. may remain open. Those employees will be trained around the same time, but not necessarily on that same day.