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What Would You Do?

We've all been in crazy situations, and I want to know how you handle entertaining fiascoes and bad restaurant behavior. I'll present a situation and you tell me what you would do. Here's the latest scenario:

You're at a small (but popular) restaurant that sells burgers and sausages to go. When you place your order you're told by the abrasive girl at the counter that your wait will be at least 15 minutes.

Ten minutes into your wait, she suddenly cries out to everyone present:

Hey, listen up everybody! The tip jar is right here, and if you could make a generous contribution that would be great . . . dollars only, please!

What would you do?

To see what I would do in this situation — and it happened to me! —


When this happened to me at a San Francisco restaurant, I was so stunned I wasn't sure what to do. Thankfully, I didn't have to make a decision, because my sweetie, who was waiting with me, wound up putting a dollar or two in the tip jar. If that were to happen to me again, however, I don't think I would tip her. Her salty attitude, combined with her demand for a bills-only tip at a restaurant with no service would not garner a tip from me.


Join The Conversation
verily verily 8 years
I'll often tip a dollar or two for takeout, depending on the size and cost of the order. If I heard someone demand tips like that (and set up requirements as to the tip she'll receive), I would absolutely not leave a tip. I would also rethink ever visiting the same restaurant again.
meechie meechie 8 years
That is ridiculous tip's are earned not demanded. If their was a tip jar and she provided excellent service I would deposit what I felt was sufficient into the jar.
tigr3bianca tigr3bianca 8 years
I do not tip at the counter because those people usually make more than wait staff. If you need more money, get an education so you can get a better job. I worked some very low paying jobs and I worked hard for my tips, if I got any. To demand a tip is rude and only makes it more apparant that they don't deserve anything. I would never go back to that restaurant and make sure none of my friends ever went there.
Rancher'sGirl Rancher'sGirl 8 years
No matter how busy or frazzled a worker is, that was BEYOND RUDE. Let me say it this way: No tip, cancel my order, and I want to talk to a manager NOW. I am not hungry enough to put up with attitude like that. I understand how crazy it can get in places like that...I've worked in similar places myself, but I work just as hard, maybe harder, for MY paycheck too. When I tip, I do so generously, for excellent service or when someone has made an effort to help. Definitely not when I have been ORDERED to or it has been DEMANDED. I will jump off of my soapbox now.
skigurl skigurl 8 years
i wouldn't tip her only because she asked i would have given her a dirty look and sat there waiting
k80d k80d 8 years
Rosamunde's is an extremely small establishment, maybe 6-8 people work here tops, all very part time. So I think that the other comments are unfair, considering that these workers dont make much money, and live in SF for a small business -- it's not a chain, there's no managers, its not located downtown. There are alot of pushy people who go in there, especially during Burger Day. And yes, if you tip and treat the small staff well, your burger will be pushed up on the long line.
Jude-C Jude-C 8 years
That's just how it seemed to me, larochelle. I stand corrected.
lisabarn lisabarn 8 years
larochelle, I choose to make a gross generalization about the inhabitants of the Haight because you made one about the "drunk yuppies for the Marina". Every neighborhood in this city (SF) sees an influx of other people from other neighborhoods - I live in NOPA but I don't bitch about the trendy hipsters from the Haight or from Marina or from Soma or from Mission or Northbeach who have suddenly decided we are the trendiest place to be and crowd all the bars and restaurants near my place. People going out to other parts of the city is a fact of life here, Are you telling us that you yourself never go to another neighborhood to eat or drink? You are right Rosemunde has been in business for over 10 years and people from all over the city have been going to the lower haight for over 10 years too - so if you are waiting for an end to the "major influx of new patrons our various establishments" you have a long wait ahead of you. Bottom line demanding a tip is rude - coming on this site once to post your defense of a favorite place is ok, but don't do it at the the expense of an entire neighborhood, that is rude, too.
larochelle larochelle 8 years
No Jude, your guess is incorrect, I don't work at Rosamunde & I'm not the person Yum Sugar was talking about. SF Eater & SFist, which I read regularly, both linked to the Yum Sugar site which is why this is my first time posting here. I live in the neighborhood which faced a major influx of new patrons our various establishments, many of whom exhibited behavior much worse than a request for tips. Personally, I'm looking forward to the time when these cultural locusts move on. And no Lisa, Rosamunde would not go out of business in a month if the drunk yuppies did not patronize it. Its stayed in business for over 10 years due to the patronage of many locals and the Toronado's beer geeks. And FYI, while there may be some "poor hipsters" in the Lower Haight, most of us are regular worker bees.
Jude-C Jude-C 8 years
I'm actually guessing that the person who said that might work at that place (or even be the person Yum was talking about), and only signed up to make the one comment.
Schaianne Schaianne 8 years
Wow, I'm with Jude ... that was harsh and uncalled for. And rudeness is not to be tolerated - no matter how busy things are. There's a difference between rudeness and abruptness.
Schaianne Schaianne 8 years
I probably would have tipped and then sought out the manager.
lisabarn lisabarn 8 years
OR how... (oops)
lisabarn lisabarn 8 years
larochelle & K80d are missing the point, it doesn't matter how good the food is of how popular the joint is - A tip is not a given - it is something we as the patrons can choose to give based on the quality of service, as the initial posting stated the counter person was abrasive then DEMANDED tips from the entire establishment. And sure Rosamunde's may say they hate the influx of 'drunk yuppies' but those 'drunk yuppies' help keep the place in business because I am sure if they only relied on the poor hipsters that lived in the hood they would be out of business in a month.
Jude-C Jude-C 8 years
"We're hoping that Yum Sugar had learned to stay in the Marina where she belongs." Geez. Was that necessary?
cravinsugar cravinsugar 8 years
Larochelle, it is the girls JOB, that she is getting paid for, to run the grille, the register, final assembly, and taking orders. If she can't do it pleasantly, she doesn't desrve a tip. If she doesn't like the job, she should quit. If she wants tips, perhaps she should go work at an establishment that has her serving tables?
larochelle larochelle 8 years
The place sounds a lot like Rosamunde. Its very popular and gets slammed, particularly on burger day. Since the woman is taking orders, working the grill, final assembly & running the register, it can easily take 15 minutes to get your food -- all the regulars know that, are patient and tip her. But ask anyone working there (or numerious other establishments in the Lower Haight), they'd all say they LOVE the regulars and HATE the drunk yuppies who come "sluming" because they are rude, obxnious, impatient and don't tip. We're hoping that Yum Sugar had learned to stay in the Marina where she belongs.
Soniabonya Soniabonya 8 years
My boyfriend generally gives the coins from what he paid fir as a tip, but hell, I would have gone back to the tip jar and took out whatever he put in, IF he put anything in. Personally I don't tip at the counter. Not unless the person was extra nice or obviously busting their chops to make sure everyone was happy. That girl was rude and just plain immature.
milosmommy milosmommy 8 years
Abso-freakin-lutely NOT! Oh and my husband would not have tipped her and if he had he would have gotten and earful from me about it. I don't care how good the sausages or burgers are in a place you don't get tipped for rudeness. How about some manners with my meal please.
Blackthorne Blackthorne 8 years
If I hadn't paid yet I'd leave. If I had paid, no tip and I probably wouldn't come back.
CaterpillarGirl CaterpillarGirl 8 years
I would have written on a note "I reserve my right to TIP someone who is insuring proper however are not"
cravinsugar cravinsugar 8 years
I expect to pay 4-5 dollars for lunch, and am not going to tip a counter tip jar as those workers make a fair wage. if they wanted more, they should seek employment that pays them more. i do tip atleast 20-25% when i go sit down in a restaurant though
k80d k80d 8 years
Also, these sausages cost like $4-5 dollars, so you can afford to tip.
k80d k80d 8 years
You're talking about Rosamundes. I tip them everytime i get a sausage -- everyone should. ESPECIALLY on burger day. and whats the with complaining about 15 minutes? Just go next door to the best beer bar in the city and get a brew during the wait. Easy Peazy.
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