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Tipping Doesn't Improve Service

Tipping Myth Debunked: Giving More Doesn't Really Improve Service

If you're like me, you tend to tip more when a waitress has been especially charming and efficient, or none at all when you experience really bad attitude from a cabbie. That's because tipping rewards and promotes good service, right? Think again. Studies show that people still tip when they receive bad service and the amount people give doesn't vary drastically with how satisfied they were with the service, according to SmartMoney.

We're not setting up a very good reward system if we're not following through with tipping more to those who deserve it, which means people don't really have any incentive to provide better service. Giving a little extra when you think a hotel staff member was extremely courteous is probably more tied to being obligated to social norms, rather than encouraging better service.

Tipping also has an emotional factor as well — it can relieve your anger when you feel that you've received horrible treatment or make you feel good when you reward good behavior. Makes you think twice about tipping, doesn't it?

Image Source: Thinkstock
imLissy imLissy 6 years
People have a wide range for what they consider a "normal" tip vs a "good tip" I tip 15% for ok service, 18% for good, normal service and 20% for great service. I've heard people say that 20% is minimum for normal service though. Most people I know tip 15% for good service. without a standard, how are servers supposed to know if a tip is good or bad? Why can't we just do it like other countries and have the damn tip included. That would make life so much easier.
amber512 amber512 6 years
Here in Oregon they make minimum wage PLUS tips. If you want to be tipped, you have to earn it.
gumdrops334 gumdrops334 6 years
This is true and all--but you really should tip about 15% at most restaurants. Your waiter is getting paid little to nothing hourly, so that tip is the only money they're really making for their job. Most waiters make about $2.15 hourly. Makes you think twice about NOT tipping, doesn't it?
amber512 amber512 6 years
It drives me crazy that people will tip a base minimum even for horrible service! Where's the incentive to actually be decent at your job?
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