Out shopping this weekend, I happily remembered a prepaid Visa gift card I'd received months ago was nestled in my wallet. I called customer service to find out if a pin had been established, because I'd had the card for about six months and couldn't recall setting one up. The Visa representative gave me instructions for using the card and then told me my balance was $95 — but the card was given to me with a value of $100.
When I asked where the $5 went, I was told a fee goes into effect after the card is inactive for a certain period of time. The advantage of giving a Visa gift card is that it should work like cash. It seems very sneaky to me to punish someone with a fee for not spending soon enough, and makes me wonder if other gift cards have similar policies. Does it make sense to you that an inactive gift card would go down in value?