POPSUGAR Celebrity

Have You Ever Wanted to Return a Phone App?

Feb 18 2009 - 7:30am

An awesome detail about Android's App Market [1] — which had recently announced paid apps [2] in the store — has come to light: If you're not satisfied with an app you bought, you can return it within 24 hours [3] of purchasing it.

Though simple, this customer service feature is fantastic; I would love to see a similar policy implemented for iTunes' App Store, since I tend to gravitate toward cheaper apps [4], particularly because I know that once I buy it, there's no going back.

I haven't wanted my money back for an app that I've paid for yet, because I tend to mull over the decision so carefully, reading every posted review, so I'm confident when I do pay. What about you? Ever regretted the purchase of a smartphone app?

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