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Cell Phone Rant: Drive-Thru Revenge

The Cell Phone Rant Group is there so you can vent about someone who infuriated you by being on his or her cell phone at an inappropriate time, because rarely do we have the wherewithal to go, "Hey! What you're doing is rude!"

Well today, TeamSugar user kaylamom2000 is my hero, because that's what she did. She spilled her guts in the Rant Group about a day where she was working a drive-thru, and a customer who was driving through refused to get off of his phone.

Kaylamom2000 says that when the customer pulled up to pay, "He had the nerve to hold up his hand and tell me 'Just a minute'! He continued to talk. My manager came to the window and he did the same thing with her."

To see how kaylamom2000 handled this Chatty Cathy and became my idol, just


"After three minutes of different people trying to get his attention, including the district manager . . . I yelled at the top of my lungs out the window: 'Excuse me if we interrupted your convo, but you are interrupting our workday on your damn cell phone!"

Ha, you know, you probably wouldn't normally get away with yelling at a customer if you weren't standing there with your manager and district manager, but I think that guy learned a valuable lesson about wasting other people's time.

Has anyone else ever told a cell phone offender how their rudeness made them feel? Also, for other great cell phone rants, please join the Cell Phone Rant Group and vent to your heart's content — you might end up on the geeksugar home page!


Join The Conversation
omilawd omilawd 9 years
I used to work at Subway, and we got the RUDEST customers. We had several signs that say "No cell phones while in line," yet people used to think they were above the rules. So one day, I had enough. This guy was on his cell phone talking about some sort of business transaction, and I skipped to serving the person behind him. He said, "Hold on a moment," to the person on the phone and asked me what the heck I was doing. I pointed at the no-cell phone sign, and he said, "But I'm trying to make some money here." I just said, "So am I," and kept serving people behind him until he got off his phone. He never came back though. Good riddance.
kimchimei kimchimei 9 years
haha i like that one dexaholic
raeleerobot raeleerobot 9 years
I worked at a coffee shop for several years and my boss had us close the drive thru window on anyone on a cell phone who gave us the "just a minute" finger. We'd walk out to the cars behind them and help at least three people before we went back to them.
jessie jessie 9 years
dex-:rotfl:...thats good..
yellowshoe yellowshoe 9 years
I LOVE THIS!! I admit, I'm a big cell-phone user... isn't everyone these days? But I put the person I'm speaking with on hold if I'm going through a drive-thru, or I end the call if I'm inside a store and going to the register. I know the employee has to be friendly and interact with me, so I don't want to be rude. I have, however, started talking on the phone when I'm getting my nails done... my mom gets so mad at me when I do that, BUT I started doing it when the guy who does my nails would sit on the phone the ENTIRE TIME I'm getting my nails done!! He drives me nuts! I do it to pay him back. I don't spend the whole time on the phone, just enough for him to get annoyed and end his call. Okay... I know... that's bad... I can't help it though! And, I don't want to go to anyone else, because I've finally found a nail technician who does my nails near-perfect every time!
dexaholic dexaholic 9 years
While working the cash register at a music store, my friend had a customer in line who was talking on her cell phone, so my he turned around and started to sort CDs. The customer said "excuse me..." and my friend said "oh, no it's cool. I'll wait until your off." Genius.
thelorax thelorax 9 years
Oh that's hilarious! I've worked in both food service and retail, and never understood how people think it's acceptable to be carrying on a completely different conversation in your poor cashier's face while they're trying to complete your transaction. Kudos to this very bold girl!
TsuKata TsuKata 9 years
It's jerks like that who give responsible cellphone users a bad name. :(
Berlin Berlin 9 years
I'm VERY different! I have no problem telling the person I'm on the phone with to "hold on a sec" and speak to the person I'm ordering from. After all it's out of respect! If I can't break away from the convo, then I'm not about to step up to the front of the line.
Jabbadoo Jabbadoo 9 years
I use a UPS Store/Mailboxes etc as my post office, and I love it because on their front door is a sign (with a cell phone and slash circle on it) saying "We give you 100% of our attention, and appreciate you giving us yours, no cell phones please" Love it love it love it
syako syako 9 years
One of my favorite drive thru restaurants back home has a huge sign on the window that says you can't be on your cell phone. I laugh every time I see it because it seems like common sense to me! :shrug:
SweetnLow SweetnLow 9 years
Speaking as someone who makes (and gets) a lot of phone calls when I'm standing in line to place an order for food (let's face it, its convenient)- HOW HARD IS IT to say "Hold on a quick sec." then put the phone down for the... oh... 4 SECONDS it takes to give your attention to the person behind the counter???!!!
BryPouncy BryPouncy 9 years
When I was working at Subway I had this problem a lot...not only with the customers but with my managers! My manager yapped and yapped then told me to go sweep, do the dishes and everything while we were the only two working and there was a HUGE line yet she didn't help at all. She just sat there on the phone. I had to rush through with the customers, go do my duties and run back to play cashier again while she was still on the phone. Another time I was playing cashier and a Lt. Col in the AF talked on the phone all through the order and then got p*ssed with me for messing something up. I told him to go shove his phone elsewhere before he complained.
SusanTeufel SusanTeufel 9 years
I was a cashier at a grocery store and have had a very similar situation happen to me! It was horrible! I waited for 5 minutes as this lady yapped and yapped and yapped.... I finally tapped her and said "Look, you don't like your business stuff interrupted and neither do I. Call them back later and please pay --;;;"
sofi sofi 9 years
:notworthy: you rock, kaylamom2000!
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