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Do Your Parents Come to You For Tech Help?

New technology tends to skew our relationships with our parents, in that we often tend to become the experts, and they're the students. I've shared many cute stories with you about my parents learning to do new things with their computers, but the other side of that is that I've become my parents' de facto tech support.

Email not coming in? Mom's on the phone. New laptop decision making? Dad's on the phone.

And sure, I'm in a job where I'm reading about tech news all day every day, but I think my position is also a symptom of my generation — my cousin, who's not super tech-savvy, is still the go-to for her parents and grandmother. My boyfriend gets frequent calls from his mom to help, and most of my friends report that they help out their parents with tech stuff as well.

Now you go — are you the tech support for your parents or other family members?


Join The Conversation
aistea311 aistea311 8 years
My mom always has a hard time with programming in an alarm on her cell phone. I dont know how she woke up before her cell phone :) My dad is super tech savvy but when it comes to questions about mac products or things similar to burning or photos, I'm his go to girl :)
Caramel-Kisses Caramel-Kisses 8 years
Indeed. I'm running a malware scan on their desktop as I type this, lol.
pinklady8287 pinklady8287 8 years
Sometimes. I am willing to help. But I try to avoid it in case we both get frustrated with each other. Then it is no good.
Gabriela14815884 Gabriela14815884 8 years
I am definitely the go to person for tech related questions, makes me feel good :) My sister isn't really tech savvy so she comes to me for tech related questions too!
starangel82 starangel82 8 years
My dad is pretty tech savvy when it comes to hardware. He sometimes has questions with software (like word processing). My mom on the other hand is trying to learn. She's so cute about it. She'll hear terms on TV like Twitter and texting... and ask me what it means. Too funny.
Anniina Anniina 8 years
Yes! It's annoying, when you think something is so simple like "just click it!", but they just keep staring and wondering. :D But my family is pretty geeky so I'm not the only tech support, it's a 50-50 case.
distii distii 8 years
i actually am, even for the programs/apps i NEVER use (corel wordperfect?!)... and i always keep up with the updates on both my parents PC's.
Ms-Demeanor Ms-Demeanor 8 years
Most of the time they act like I have no clue, until they get a virus! Then it's like I've gotta save them! LOL
aimeeb aimeeb 8 years
All the time!!
girlwparasol girlwparasol 8 years
My grandparents are better with tech gadgets than my mother is. :/ I must get a call like this every week or so from my mother: "Hi, it's mom. The computer's making a funny noise. What should I do?" We also made the mistake of getting her a laptop on which the wireless on/off switch is on the front, near the screen locking mechanism. Until she finally remembered where it was, I would get calls almost every DAY asking why her internet wasn't working. I don't mind helping, though. I just hate that I get a bunch of calls from relatives around the holidays asking which gadgets they should buy for husband/wife/kids. Christmas is so boring when you already know what everyone's getting!
SusanTeufel SusanTeufel 8 years
I am the Tech Support for my family.
witchbaby witchbaby 8 years
me and my other cousin are the entire family's tech support. idk how or when it happened but the only time random family members call its because they don't know how to open a pdf or something randomly easy. I gave my parents lessons on the computer with NOTES and still they call and ask. :\
novangel novangel 8 years
More than you can imagine. lol I am the tech go-to girl for ALL of my friends & family, including EXTENDED family. I'm Mexican, so my EXTENDED family is huge! I always get a call or txt. Sometimes, I even get a knock on the door with their computers in hand.
margokhal margokhal 8 years
Oh yes. I mean, I know enough about computers to do more than the basics, but I'm no computer tech specialist! My family is always asking me to find things or do things to the slow Dell we time they couldn't figure out why the computer was running so slow (spyware), and they just called me and pointed to the computer and said, "make it go faster!" @_@ It's pretty annoying, because I show them what to do so they don't have to call me all the time - but of course they don't listen!
WhatTheFrockBlog WhatTheFrockBlog 8 years
Yes, I had to help my mother create a profile and help her upload her profile pics from her camera to her computer.
bunnyOhare bunnyOhare 8 years
My husband is the family/friend tech guru since he works in IT. But, I made the mistake of letting my office know about my geekiness - now I'm the "go to girl" for our IT department since they are a 2 guy operation in a different city. And yes, I saved the email where they called me "go to girl" :)
theonlyjess theonlyjess 8 years
Yes! I taught my mum how to use her mobile phone, sent sms texts, email, navigate through her new pink dell laptop, set up her sidebar, create her own igoogle page, download music and put it on her ipod, chat on msn, use her webcam and navigate through skype, learn to take photos on her digital camera - download them - upload them to her wireless digital see-frame, and Picasa! She's been a brilliant learner, I've enjoyed the process, and now she's gotten very tech savy and taught me a few things as well :) I'm VERY proud of her!! Next step - skype using the PS3 :)
Elfyn Elfyn 8 years
Oddly, I am Tech Support for my daughter, her husband, my sister and several other family members and friends. I have always been interested in gadgets and technology so despite my age (I am waaay older than most of you here) I am the "go to" person for support in my circle of friends and family.
OkLasLoca OkLasLoca 8 years
I am tech support for both sides of my family. Buying a new tv? They call me. Help with the Blackberry? They call me. Computer? Me.I don't mind helping out, as long as they appreciate it. I even bought a thinkgeek shirt that says "No I will not fix your computer." and I wear it to my family's house.
MissMarisol MissMarisol 8 years
Yup I am tech support for my mom and sister.
eneriyma eneriyma 8 years
My mom has an Apple and a ProCare subscription for those moments when something goes wrong. I'm happy to help her with tips and tricks, but I'm not much help with troubleshooting. My dad has always been a problem solver, plus his computer is from his office, so if anything goes wrong that he can't fix he just goes to the IT department for help.
seh79 seh79 8 years
I'm definitely the go-to tech support person of the family... from general email/web browsing questions to setting up the wireless network (remotely, with over the phone instructions... fun times!) ;-)
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