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Malibu Beach Inn Issues iPod Touch to Guests

iPod Touch As the New Concierge: Love It or Leave It?

When I head out on vacation (when I get the chance, anyway), I always choose a hotel that offers the most amenities to suit my techie tastes . . . and I think this would qualify as most geek-tastic of all: The Malibu Beach Inn is taking technology to a whole new level by issuing an iPod Touch to all of their guests at check-in equipped with a program called Hotel Evolution. Hotel Evolution enables them to order room service, schedule spa treatments, make reservations, or even have their dry cleaning sent out, all with a touch of the screen.

No more clunky TV check-outs or picking up a phone to call for room service! Although I'm digging the idea of having things so accessible with a standard-issue iPod Touch, I'm just wondering how realistic it is to ask people to carry not only their cell, MP3 player, and digital camera around, but to keep track of the hotel's iPod Touch! I can only imagine what the fee would be if you lost it. What do you think about the next step in "Hotel Evolution"?

Join The Conversation
Britney-Kayla Britney-Kayla 8 years
Sound like a great idea!
dootsie dootsie 8 years
Totally ridiculous. I'd throw the hunk back at them.
ilanac13 ilanac13 8 years
i'm on the fence about this one. i have an iTouch and an iPhone, and i think that if i had another one in my possession while i'm at a hotel, i would have a fear that i would lose one of them. it's not a good thing i don't think. i like that hotels are trying to become more modern about things though.
aprilmayjune4 aprilmayjune4 8 years
People ask me for help all of the time. I must look friendly. I can see myself being asked by older guests how to use the thing. Definitely DO NOT WANT that on vacation.
lovely2190 lovely2190 8 years
I think this is a really good idea! Maybe like if someone is scared they are going to lose it they could just leave it in the hotel room??? But it is soo handy and a wicked smart idea!
macchiatolove macchiatolove 8 years
wow that sounds really really cool! If I was worried about losing it I'd just leave it in the room I guess.
gemsera gemsera 8 years
sorry but when im on holiday, im on holiday. I dont believe in room service (you should be out enjoying where you are) and if you want a spa treatment, walk to reception on your way through to arrange it. I pay for people to give me service, not ignore me unless im using THEIR way to be in contact.
RockAndRepublic RockAndRepublic 8 years
Doesn't matter if they'd try to put a tracking device on it, they'd still be stolen. Too much of a liability. What's with cutting the human contact?
neko neko 8 years
I love it, but I'd prefer if I could download the app on my iPhone.
MisterPinkNoTip MisterPinkNoTip 8 years
Nope. I prefer good old-fashioned hospitality, thank you. Although I do agree with bethinabox about a downloadable app --> only if it's strictly optional.
ChicBookFiend ChicBookFiend 8 years
Sounds like a neat idea!
margokhal margokhal 8 years
Man, that looks AMAZING. And yeah, I think the replacement charge - even if it got broken and not lost - would be horrendous. Since it's for stuff in the hotel though, I'd probably try to keep it in my hotel room in the lock box thing. Do they give you chargers to keep the Touch powered, too? What happens if it stops working?
celestegc celestegc 8 years
Great! I really want to try it!
bethinabox bethinabox 8 years
It's a good idea, but like you said, carrying around yet another piece of expensive technology? Maybe not the best idea... Though having a downloadable app that lets you do this stuff on your own iPod touch or iPhone would be awesome!
LilGlamDiva LilGlamDiva 8 years
Sounds great! auto check ins always give me a hard time. I'd love a Blackberry version!
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