After my mum constantly complained about how much her broadband was costing her and how she kept going over her limit, and therefore being charged excess, I tried to gently prompt her to change providers. The catch though, was that she didn't want anyone coming into the house to install anything.
So hello, mobile broadband! I told mum how easy it is to install, how much cheaper than her broadband it is and how much more data allowance she'll have. I kept trying to get her to buy a mobile broadband modem while I was with her so that I can make sure everything goes OK, but she kept putting it off. Finally one day she got fed up and went by herself. After being told by the salesman that all she would have to do is insert the SIM card, plug it in, load up the software then log in to activate, she thought she could handle that.
For the rest of the story, keep reading.
There was one tiny problem. He didn't make sure she knew where to insert the SIM card. After trying to shove it in the only slot she could find, she decided (crafty person that she is) that it just needed trimming! So out came the craft knife.
I just wish I had been there to see the look on the salesman's face when she went back to say that it wouldn't work . . .
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