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Netflix Overturns Their Own Decision To Eliminate User Profiles

Yay! The Petition Worked! Netflix Not Losing User Profiles

Remember the Netflix debacle from a couple of weeks ago, regarding their decision to get rid of separate user profiles among households? When I asked you what you thought, an astounding 66 percent of you said that you do use the profiles, and I think we all agreed that getting rid of them was a bad idea. Some people even proposed jumping ship!

Thankfully, Netflix responded to the circulated petition (I signed it; did you?) via their blog, stating that they heard you: "We were persuaded by the well-reasoned, sincere responses of loyal members who very much value this feature, and have decided to keep the profiles." Who says petitions don't work?

My bummed-out feeling that I had toward Netflix last week has been utterly replaced with a general feeling of satisfaction and goodwill for a company that respects its users enough to listen to their needs at this level. Thank you, Netflix!

And boyfriend? You can totally have your own profile now.

Source

Join The Conversation
dukegirl dukegirl 9 years
I signed the petition thanks to geeksugar who posted a link. I am so happy that Netflix saw the error of their ways. THere is no way that we could go back to one list. No sharing DVDs here!
kcwebgirl kcwebgirl 9 years
way to go web protesters
Megatron Megatron 9 years
Awesome! I was thinking about signing up for an account when I go back to school. The lack of profiles was holding me back, though. Yay! Congrats! :)
ehadams ehadams 9 years
I already adjusted to not having profiles and will probably leave just one queue unless they make profiles better...but I still think it is pretty cool that Netflix listened to its customers.
northofantastic northofantastic 9 years
Yeah, I was really happy when I got the email yesterday. Go Netflix!
CrazySexyCool CrazySexyCool 9 years
This is a rare treat. I may actually go and sign up for netflix cause of this. A lot of companies would have just made the change and then left you a pop-up explaining the changes the next time you logged on. Bigtime Kudos to NetFlix!
Gigglalot Gigglalot 9 years
Thank you Netflix!!! I love my profile and am beyond glad they are not taking it away from me.. My precious! :P
TidalWave TidalWave 9 years
That is so cool! I didn't think companies that listened to their customers actually existed!
freegracefrom freegracefrom 9 years
I love it when a company LISTENS! Thank you, Netflix! My bf just ran out of videos to watch in his queue, but it's nice to have the option!
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