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AT&T Puts A Halt To 300-Page Phone Bills

AT&T Puts A Halt To 300-Page Phone Bills

This week everyone's been talking about the woman (it was actually lifecaster Justine!), who received a 300-page iPhone bill from AT&T in a box. The enormous bill was due in part to the fact that AT&T had a policy of recording every single text message, data transaction, and every phone call their customer's make and printing each on a separate line of their bill. For people using the iPhone's many applications, that means a book-sized report if you don't opt for web billing.

In an effort to save trees and avoid ridicule, AT&T will now default customers to a "summary" bill, according to USA Today. If you still haven't watched the video of Justine showing off her bill (she claims she sends 35,000 text messages a month!),

Raw interview with Justine about the making of the "300-Page iPhone Bill video" and her texting habits.

Join The Conversation
Green Green 9 years
that's 1,167 texts a DAY!
alillee alillee 9 years
35,000??? that's so ridiculous!
Daisy6264 Daisy6264 9 years
Wow, that's alot of text messages.
PinkNC PinkNC 9 years
When does she work? Because she keeps saying the word WASTE. But it is a waste of time to send 35,000 text messages in a MONTH. Now that is just ridiculous. And she sounds crazy for that one. Doesn't she have a home phone, or is it that maybe people just won't answer when she calls their home or cell phone. Therefore she keeps up the constant texting to them ALL DAY LONG.
koolbr33z3 koolbr33z3 9 years
man, that was a major waste of paper
aistea311 aistea311 9 years
yeah im gonna call my phone company and opt out for paper billing...
beingtazim beingtazim 9 years
but see - if they don't show people what they have texted (texted? text? texed?) people say that they didn't text this or that, so they contest their phone bills. i agree that it uses up a lot of paper - maybe people should have online billing more?!
Hollisterbabe01 Hollisterbabe01 9 years
WOOOOOOOOOOOOOOOOOOOOOOWWWWWWWWWWWWWWWWW! Who texts that much a month thats insane!
FB1977 FB1977 9 years
Please...just tell me this, who in God's name has time to text 35,000 times in one month?!? :jawdrop:
shafiii shafiii 9 years
ButterflyTiff ButterflyTiff 9 years
That is absurd! And who sends that many texts in a month! damn
c0rkie c0rkie 9 years
i'm glad at&t is doing something about this
KittyToy KittyToy 9 years
she said her bill was about 287..... but who knows what kind of plan she got....because my first iphone bill was only 78.00
steen steen 9 years
Cingular was no different before they joined with AT&T. The bill amount probably wasn't too bad --- her monthly plan plus the $20 iPhone data plan and, hopefully, the $10 unlimited texting. It's just that, as geek pointed out, they meticulously document everything. Our online bill is pretty lengthy due to the fact that my husband and I are on a family plan and they detail each phone number. I can't imagine what our bill would look like if we had paper billing!
SweetPeasMom SweetPeasMom 9 years
What was the bill amount?!
Lovely_1 Lovely_1 9 years
With all this "Save the Environment" going on, I'm appaled At&T actally did this... A lot of tree huggers are going to be mad...
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