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AT&T iPhone 4 Preorder Information Leak

AT&T Fraud Update Causes Personal Info Leak During iPhone 4 Preorders

As if things couldn't get worse for AT&T, there are reports coming out from customers who are trying to upgrade to the new iPhone 4 via AT&T's website that they are being directed to different accounts, owned by strangers.

This comes after a weekend-long fraud update on AT&T's website (and just after the massive iPad 3G email leak), but instead of protecting customers' sensitive info, when customers log in to their accounts, they see phone numbers, billing addresses, phone call lists, and other sensitive info that does not belong to them. Apparently, this breach occurs when someone tries to upgrade to an iPhone 4, but you don't necessarily have to be upgrading for someone to see your private information.

This totally explains why customers were unable to preorder a new iPhone 4 and why AT&T stores were having such a hard time processing preorders in store this morning. So far, there have been reports of all kinds of errors, mistakes, and overcharging of accounts if you've preordered through AT&T's upgrade portal, which has since been disabled.

Join The Conversation
snarkypants snarkypants 7 years
i finally got through! but they're not allowing reservations anymore :OY:
mintz mintz 7 years
AT&T is a hot mess! thank god I'm with verizon!
totonlaura totonlaura 7 years
I just pre-ordered mine at AT&T site..Woo hoo!!
snarkypants snarkypants 7 years
i've also been trying to pre-order since this morning :(
totonlaura totonlaura 7 years
Same here le romantique. I tried going to the AT&T store during my lunch break but the line was out the door. What a big ol mess. I couldn't even pre-order from Apple!!
le-romantique le-romantique 7 years
That explains why i still havent been able to pre-order mine.. since 7:25am... and its now 5:07pm. Very Upset.
SkinnyMarie SkinnyMarie 7 years
this is turning into a mess
snarkypants snarkypants 7 years
yikes!
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