See If You're One of the Customers Affected by This Major Apple Problem

Facebook | Stains on MacBook's Retina displays - damaged AR coating

Though Apple doesn't usually like to acknowledge problems with its products, the company is fixing an issue dubbed "Staingate" that's affecting certain Macbook and Macbook Pro users: splotchy marks are showing up on retina displays, making the laptops difficult to work on.

If you're someone who has this problem, you can take your computer to an Apple Store and see if it's eligible under Apple's "Quality Program." According to MacRumors, "Apple will replace retina displays on affected Macbook or Macbook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer." Essentially, if you bought the computer years ago, you have until October 16, 2016 to get it replaced. If you bought it a week ago, you will have until 2018. People who also paid out of pocket to fix this problem might be eligible for a refund.

Affected customers have created a Facebook group, which has more than 4,000 members, as well as a Facebook page with more than 900 likes. They have shared photos of what their screens look like and the pains of what it took for them to get their screens replaced, like emailing Tim Cook directly. It's unclear as to what can cause the "stains," as some people say it's due to faulty manufacturing, while others believe it could be because of pressure applied to the screen or the use of screen-cleaning solutions not made by Apple.

If you're unsure about whether you're affected, see what some of the damaged screens look like ahead.