Tell me about a time you disagreed with a company policy.
Why do they ask this?
To determine your decision-making ability, ease of working with others, and most importantly, whether the candidate will speak up after identifying an area in need of improvement.
What makes it tricky?
"To say, 'I've never disagreed with a company policy' is tough to believe from even the most amenable employee," Nicolai says. "This also sends a message that you may just accept anything that you are told to do without thinking through all possible outcomes." While companies want leaders and employees to follow the rules, they also want people who are going to review potential outdated policies and have the courage to push back and propose changes to maintain a current, competitive edge and productive workplace.
What response are they looking for?
Offer up a real situation that points out a logical and business reason that you were in opposition of a policy, she suggests. "Focus on how your idea to rework the policy was beneficial to the company as a whole. Speak up on the research that you conducted, the facts that you presented, and the outcome of your attempts to have the policy rewritten."
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