Nordstrom may be a first stop when you're shopping for something new, and now the retail giant is also getting in on the resale game with a recommerce experience called See You Tomorrow, curated by Nordstrom Vice President of Creative Projects Olivia Kim. Launching on Jan. 31, 2020, the resale concept store offers customers both an online and in-store shopping experience in the NYC Flagship store, featuring an authenticated assortment of preloved apparel and accessories from highly coveted brands like Ganni and Staud to Manolo Blahnik and Rosetta Getty (Ganni has even collaborated on quilts for the shop which are made up of deadstock and scrap fabric).
At launch, the shop will be stocked with merchandise sourced from the Nordstrom Quality Center, the facility that receives and processes returned and damaged merchandise from Nordstrom's full-price channels. All merchandise will be expertly cleaned, repaired and refurbished before it becomes available for sale.
As for selling your own items, Nordstrom is offering a customer intake program in the Nordstrom NYC Flagship store (no appointment required!) where customers can meet with a buyer and sell their items (each piece will undergo an authentication process and be priced by the buyer based on a tool which determines the best resale value) in exchange for Nordstrom gift cards that can be spent at Nordstrom, Nordstrom Rack, HauteLook, and Trunk Club. For items that don't meet brand, category, or condition guidelines, Nordstrom will donate items to the NYC non-profit Housing Works if a customer does not choose to their take items back.
Additionally, Nordstrom will also soon launch an online intake program where customers around the country will have the ability to mail in merchandise and also have the option to have items that are not bought by Nordstrom donated to Housing Works or returned back to them.