Why Parents Should Try Direct-to-Consumer Strollers
Shopping For Strollers Stressed Me Out — Until I Tried the Direct-to-Consumer Options
The Downsides
Unless you live near one of the few showrooms for these new companies, you can't test drive DTC strollers in person. However, Mockingbird offers a 30-day trial period and Colugo a 100-day trial, during which you can put them through the all the paces with your little one — and still send them back if you're not totally happy. And Lalo has customer support experts on tap to answer any questions via text, call, or video chat. While all three companies do have great, responsive customer service, getting one repaired if you have an issue might not be as convenient as a big-name brand, since you can't just drop it off at the shop where you bought it. And while most established brands sold in regular retail stores have extended lines with travel strollers and other gear included, direct-to-consumer companies are so new, their lines are limited. Take note, though: I talked with all three companies and found out that they all have big plans to expand!
