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The best way to describe what goes on in that magical, scalp-massaging oasis is to compare it to a facial treatment. First, you cleanse the skin, kneading it gently in a shiatsu-style therapy. Then, you rinse — with carbonated water, mind you, which they use throughout the service because studies show carbon-dioxide-infused H2O boosts circulation — steam, apply a mask, and then condition.
I will admit: I only remember these motions in bursts. Because, like only the best of massages, the moment she went to work on my scalp, I drifted off to sleep, in full REM.