Back-to-school shopping is never easy, but this Clarks Shoes salesperson knew exactly what to do when he saw a 6-year-old boy with autism struggling in his crowded store. Gem Salter took to Facebook to praise an employee who made sure her son River had a seamless shopping experience.
"Last week we brought our 6-year-old son, River, to the Clarks Village outlet store in Street to be measured for school shoes. Being autistic, he really struggles with crowds, long queues and noisy places. The store was heaving! I knew there was no way he would cope with that environment so I explained the situation to a member of staff. Without hesitation, Aaran led us away from the noise and crowds to a staff room and placed a Do Not Disturb sign on the door. He was very patient with River, who was anxious, and went and got lots of different shoes for him to try on. We left with a great pair of shoes, a very happy boy – and Aaran also gave us the store number and said they'd happily book us an appointment before the store opens so that it's quiet. Autism acceptance at it's best! Thank you Clarks in Street, and a massive thanks to the shop assistant Aaran Daniels."
We can only imagine the relief River's parents felt when Aaran took such good care of them. His kindness superseded Gem's nervousness, and now River is ready for school!