Shipt Monthly Membership ($11)
"I usually order my groceries through DoorDash, but trying out a new delivery service is always a welcome change. There are also plenty of differences I noticed about Shipt. I do love that the app makes it clearly and consistently visible how much money you've spent as you add to your cart, and the checkout process is organized: you breeze through each section, from delivery instructions to credit card info, like a stack.
Similar to other delivery apps I've tried, you can input your substitution requests after you've placed your order. However, it feels like the backup options were more limited on Shipt. (I ordered from the same Acme I always order from via DoorDash.) Two caveats I must mention are that users are unable to reschedule an order after it's placed, unless you contact the app's customer service team. So, if you make a mistake or something comes up that shifts your schedule, be prepared to wait on a call to make adjustments. Finally, all communication from your designated shopper happens via text, instead of through the app, since there's no chat service built into Shipt.
All of that being said, my groceries did arrive on time, and I have to acknowledge the luxury of these bags being brought straight to my door. Ultimately, I was satisfied!" — Sarah Wasilak, associate content director, Shopping
Rating: ★★★
