9. "Real strength has to do with helping others."
10. "What matters isn't how a person's inner life finally puts together the alphabet and numbers of his outer life. What really matters is whether he uses the alphabet for the declaration of a war or the description of a sunrise — his numbers for the final count at Buchenwald or the specifics of a brand-new bridge."
11. "There is no normal life that is free of pain. It's the very wrestling with our problems that can be the impetus for our growth."
12. "How great it is when we come to know that times of disappointment can be followed by joy; that guilt over falling short of our ideals can be replaced by pride in doing all that we can; and that anger can be channeled into creative achievements . . . and into dreams that we can make come true."
