Before You Travel in 2019, Here Are the Best (and Worst) Airlines, According to Experts and Fliers

The key factor when it comes to Southwest: no hidden fees! Kelly said, "Southwest is a favorite of mine for the ability to check bags and change flights without fees." Southwest remains a fan favorite in 2019, mostly due to its transparency, customer service, and efficient travel processes. The pilots and flight attendants are known for having a great sense of humor and making everyone on the flight feel comfortable.