Is It Getting Hot in Here, or Is It Just the Supersexy Cast of ABC's Grand Hotel?

Puerto Rican singer and actor Shalim Ortiz (please tell us you remember him as Bahavian singer Nanoosh from that episode of Cory in the House) portrays Mateo, manager of the Riviera and Santiago's right-hand man — though, little does Santiago know, Mateo secretly works for the hotel's creditors.